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Customer Support

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The most common reasons for failed logins are:

1. You have failed to login too many times in a row.

After failing to login multiple times in a row, your account will be locked for ten minutes. After ten minutes, open a new browser window and try again with the correct credentials.

2. You are using an incorrect login or password.

Both your login and password are case SeNsiTiVe and should not contain any spaces on either side. You can try to relogin again by clicking here, or if you are still unable to login, click here to have your password emailed to you. If all else fails, click here to contact customer support.

3. Your account may have expired.

If you have recently canceled your account and are unsure when it expires, click here to contact customer support and we will look up your account for you. To rejoin CamWithHer.com, click here.

4. Your account may have been shared.

If you have shared your login/password involuntarily or intentionally, your account is most likely locked. You will need to click here to contact customer support.

5. You may have exceeded our daily download limit of 2GB per day.

If you believe you have downloaded more than our 2GB daily limit, you may click here to contact support, or you may wait 24 hours for the lock to be removed.

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